Privacy Policy

Protecting your privacy online is a major concern at XMWeb Ltd. The following XMWeb Ltd privacy policy is based upon EU and U.S. fair information practices and informs how we respect your privacy and protect any information you may provide us while utilising the XMWeb™ application and any associated websites (i.e.: www.xmweb.com).

Information Collected
XMWeb Ltd will collect and log your IP address and your browser type in order to best determine how to improve the performance of XMWeb™. Your IP address and browser information gives us an indication as to where we should be concentrating our services and to better understand what locations in the world we need to localise for. XMWeb Ltd will also track various user activity within XMWeb™ including what functionality is accessed, pages visited and log on times.

All information saved in XMWeb™ remains the property of the Customer.

Registration
In order to access XMWeb™, a user must first complete the registration form and provide unique identifiers (being the user name and password). During registration a user, or an authorised user, is required to provide contact information (such as name and email address). This information is applied to various uses including verifying a user's identity, communicating information stored within XMWeb™, facilitating communication and advising the user community of any application specific announcements.

Sharing of Information
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our application.

Third Party Advertisers
XMWeb™ does not allow any third party advertising. No personal or company information stored within XMWeb™ is shared with any third parties unless compelled to by law.

Cookies
From time to time, XMWeb Ltd may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer's hard drive. A cookie can't read data off of your computer hard disk or read cookie files created by other Web sites. Cookies do not damage your system. We use cookies to identify which areas of XMWeb™ you have visited to provide greater usability and a more enjoyable experience. You can choose whether to accept cookies by changing the settings of your Internet browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience with XMWeb™ may be diminished and some features may not work as intended.

Single-Pixel Gif's
XMWeb™ does not use single-pixel Gif's anywhere.

Information Integrity
Any information gathered is to the best of our knowledge collected lawfully and fairly through XMWeb™, all information is assumed accurate and up to date and only information which is adequate and not excessive to our purpose for collection is obtained.

We have taken all reasonable steps to exclude viruses from any files available from XMWeb™, but we are not responsible and cannot guarantee that any downloaded files are free from viruses and you should therefore take appropriate steps in respect of any such risk.

Links
XMWeb™ contains links to other third party sites in certain locations. Please be aware that we, XMWeb Ltd, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave XMWeb™ and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies solely to information collected by XMWeb™.

Security
XMWeb Ltd takes every precaution to protect our users’ information. When users submit sensitive information via XMWeb™, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as mobile phone number, etc), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, which is 95% of the pages within XMWeb™, the lock icon on the bottom of Web browsers such as Netscape Navigator, FireFox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just “surfing”.

Definition of SSL - Encryption is used after your data has left your internal system. Encryption renders your data unreadable using a mathematical formulae known as the key. Your data is turned back into readable form, i.e. deciphered, by applying the correct key.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every six months, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage in a locked facility.

Further, XMWeb™ will automatically log users out of the system if they have been idle for sixty minutes or for a user defined period of time (they have not accessed any pages for sixty minutes). If a page is accessed by a user after they have been timed out then the user will automatically be returned to the log on screen.

If users have any questions about the security at our Web site, users can send an email to security@xmweb.com

Updating/Deleting Personal Information
If a user’s personally identifiable information changes (such as user id, phone, email or mobile number), or if a user ceases using XMWeb™, then we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done in the user administration function.

Notification of Changes
We reserve the right to modify or supplement this Privacy Policy statement at any time. If we make any material change, we will post a notice on XMWeb's home page with a link to the updated policy statement. Please read any such notice and the new policy statement. Your continued use of XMWeb after we post such notice will constitute your acceptance of the new terms and their application to your use of XMWeb™ and the information disclosed for such use, including information previously furnished to us, as if they were the initial terms.

Where applicable the license agreement with our clients will take precedence to this statement.

Contact Information
Phone: + 44 (0)20 7375 0750
Fax: + 44 (0)20 7375 0790
E-Mail: support@xmweb.com
Web Site: www.xmweb.com

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